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Campus Technology How-tos

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24/7 Support Center: For Technology Support, including personal computers and all campus-wide technologies like UAWiFi, VPN, CatMail, UAccess, etc., as well as general questions about the University of Arizona. Available 24 hours per day, excluding a few campus holidays.
   • By Phone: (520) 626-TECH (8324) or (877) 522-7929 for Technical Support or (520) 621-2211 for general questions.
   • Via Chat: support.arizona.edu. Chat with a support representative who can also add video chat or remote “hands-on” help to the interaction.
   • In Person: Drop off your computer/device by appointment (626-8324).
  • Submit a Ticket: uaservice.arizona.edu.

Self-Help How-To's: for VPN, Zoom, Sophos, Adobe, and Microsoft.
Online Software Support: OSCR support via Zoom for Adobe Creative Cloud, SolidWorks, other multimedia software, Office 365 applications, and more.
University Libraries: Support and resources available during the COVID-19 crisis.
S.O.S.: For questions or issues when you are unsure about where to go for answers.
Think Tank: Academic support services online.
Disability Resource Center: DRC’s IT Accessibility list has useful suggestions. Contact your Access Consultant if you need extra assistance learning online.
SALT Center: Contact your Student Support Specialist if you encounter issues with learning online.
Your department may have additional support resources.

We respectfully acknowledge the University of Arizona is on the land and territories of Indigenous peoples. Today, Arizona is home to 22 federally recognized tribes, with Tucson being home to the O’odham and the Yaqui. Committed to diversity and inclusion, the University strives to build sustainable relationships with sovereign Native Nations and Indigenous communities through education offerings, partnerships, and community service.

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