Campus Technology How-tos

Support

24/7 Support Center: For Technology Support, including personal computers and all campus-wide technologies like UAWiFi, VPN, CatMail, UAccess, etc., as well as general questions about the University of Arizona. Available 24 hours per day, excluding a few campus holidays.
   • By Phone: (520) 626-TECH (8324) or (877) 522-7929 for Technical Support or (520) 621-2211 for general questions.
   • Via Chat: support.arizona.edu. Chat with a support representative who can also add video chat or remote “hands-on” help to the interaction.
   • In Person: Drop off your computer/device by appointment (626-8324).
  • Submit a Ticket: uaservice.arizona.edu.

Self-Help How-To's: for VPN, Zoom, Sophos, Adobe, and Microsoft.
Online Software Support: OSCR support via Zoom for Adobe Creative Cloud, SolidWorks, other multimedia software, Office 365 applications, and more.
University Libraries: Support and resources available during the COVID-19 crisis.
S.O.S.: For questions or issues when you are unsure about where to go for answers.
Think Tank: Academic support services online.
Disability Resource Center: DRC’s IT Accessibility list has useful suggestions. Contact your Access Consultant if you need extra assistance learning online.
SALT Center: Contact your Student Support Specialist if you encounter issues with learning online.
Your department may have additional support resources.

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Campus Technology How-tos